Effective Date: 12/27/2024
We are committed to protecting the privacy of our clients. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal information.
Information Collection:
We collect information in the following ways:
- Information you provide directly: This includes information collected when you request our cleaning services, sign up for our subscription program, or communicate with us. It may include your name, address, email address, phone number, and payment information.
- Information we collect automatically: We may collect information about your interactions with our services through our website, which can include IP addresses, device types, and preferences.
- Information from third parties: Occasionally, we may receive information about you from referral partners or other sources, which we use to provide better service to you.
Use of Information:
The information we collect is used to:
- Provide, maintain, and improve our services.
- Process transactions and send related information, including confirmations and invoices.
- Send you promotional messages and updates about our services.
- Respond to your comments, questions, and customer service requests.
- Enhance the safety and security of our services.
- Send you text messages related to your service appointments, promotions, or updates on our services. These messages may include reminders, confirmations, or special offers.
Sharing of Information:
We do not sell or rent personal information to third parties. However, we may share information with:
- Service providers who perform services on our behalf, such as payment processing and email marketing, under confidentiality agreements.
- Legal authorities when required by law or to protect our rights or the safety of our customers, the public, or our business.
Data Security:
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
Your Choices:
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages. You can also request to access, update, or correct your personal information.
Changes to This Privacy Policy:
We may update this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, providing you with additional notice.